WHO SHOULD YOU CALL?
Tech
Support
Issues Concerning:
- Internet
- Landline Phone
- Cable TV
- Smart (Managed WiFi)
CALL: 336-463-5047 (24/7)
Issues or Questions Concerning:
- Mobile Phone Service
CALL: 336-463-5030 (8 AM to 5 PM)
CUSTOMER
SERVICE
Issues or Questions Concerning:
- New Products or Services
- Billing & Payments
- General Questions
CALL: 336-463-5022 (9 AM to 6 PM)
Issues or Questions Concerning:
- Monitored Security
- Personal Security Response Systems
- Home & Business Automation
CALL: 336-463-SAFE (7233) (7 AM to 8 PM)
CORPORATE
HEADQUARTERS
Mailing Address:
Yadkin Valley Telephone
Membership Corporation
P.O. Box 368
Yadkinville, NC 27055
STORE
LOCATIONS
Bermuda Run
Tanglewood Crossing
5273 US Hwy 158 Ste. 105
Bermuda Run, NC 27006
Mocksville
Mocksville Marketplace
1423-D Yadkinville Road
Mocksville, NC 27028
Yadkinville
Yadkinville Plaza Shopping Center
942 South State Street
Yadkinville, NC 27055
Store Hours: 9 AM to 6 PM MON-SAT
CORPORATE HEADQUARTERS
Mailing Address:
Yadkin Valley Telephone Membership Corporation
P.O. Box 368
Yadkinville, NC 27055
BURIED CABLE LOCATING
Who Should You Call?
North Carolina 811
811 or 1-800-632-4949
www.nc811.org
CLOSED CAPTIONING ISSUES
If you have concerns about Closed Captioning, and need a response within 24 hours, you may contact Yadtel by phone at 1-336-463-5047, by fax at 1-336-463-2028, or email yvtvideo@yadtel.com. For the receipt and handling of written closed captioning complaints, please direct your correspondence to the following address:
Video Product Specialist
C/O Yadtel Telecom
PO Box 368
Yadkinville, NC 27055