WHO SHOULD YOU CALL?

Tech
Support

Issues Concerning:

  • Internet
  • Landline Phone
  • Cable TV
  • Smart (Managed WiFi)

CALL: 336-463-5047 (24/7)

Issues or Questions Concerning:

  • Mobile Phone Service

CALL: 336-463-5030 (8 AM to 5 PM)

Email

techsupport@zirrus.com

CUSTOMER
SERVICE

Issues or Questions Concerning:

  • New Products or Services
  • Billing & Payments
  • General Questions

CALL: 336-463-5022 (9 AM to 6 PM)

Issues or Questions Concerning:

  • Monitored Security
  • Personal Security Response Systems
  • Home & Business Automation

CALL: 336-463-SAFE (7233) (7 AM to 8 PM)

Email

cstservice@zirrus.com

CORPORATE
HEADQUARTERS

Mailing Address:

Yadkin Valley Telephone
Membership Corporation
P.O. Box 368
Yadkinville, NC 27055

Email

yadtel@yadtel.com

STORE

LOCATIONS

Bermuda Run

Tanglewood Crossing

5273 US Hwy 158 Ste. 105

Bermuda Run, NC 27006

Mocksville

Mocksville Marketplace

1423-D Yadkinville Road

Mocksville, NC 27028

Yadkinville

Yadkinville Plaza Shopping Center

942 South State Street

Yadkinville, NC 27055

Store Hours: 9 AM to 6 PM MON-SAT

CORPORATE HEADQUARTERS

Mailing Address:

Yadkin Valley Telephone Membership Corporation

P.O. Box 368

Yadkinville, NC 27055

Email

BURIED CABLE LOCATING

Who Should You Call?

North Carolina 811

811 or 1-800-632-4949

www.nc811.org

CLOSED CAPTIONING ISSUES

If you have concerns about Closed Captioning, and need a response within 24 hours, you may contact Yadtel by phone at 1-336-463-5047, by fax at 1-336-463-2028, or email yvtvideo@yadtel.com. For the receipt and handling of written closed captioning complaints, please direct your correspondence to the following address:

Video Product Specialist

C/O Yadtel Telecom

PO Box 368

Yadkinville, NC 27055