Yadtel is all about making connections. Connecting customers and businesses to one another... and to the world beyond the Yadkin Valley. Yadtel provides world-class technology in a variety of products and services with one goal in mind: to enrich the community. A community that demands speed and reliability out of our products as well as pride and commitment out of our people. And we deliver on that promise. Because this is not just any community - this is our community. As a local employer, we provide opportunities for advancement, excellent benefits, and a family atmosphere.
Yadtel has a job opening for a Retail Sales Solutions Specialist
We are searching for an experienced retail salesperson to create energy and excitement in retail around the "sell" of Yadtel offerings. Promotes insight into our products, services, plans and technology that directly enhances the customer experience and supports sales growth. Should have the ability to perform in fast-paced, changing work environment. Also able to work flexible shifts, work hours, etc. that are based on business needs. The ideal candidate should have 3+ years retail sales experience.
Yadtel has a job opening for an Installation & Repair Technician
We are searching for an experienced Installation & Repair technician that provides telecommunications and customer network products and services to residential and business customers by installing, testing and maintaining facilities and equipment. To ensure success as an Installation & Repair Technician, you should have proficiency in installing, configuring, and troubleshooting residential WiFi networks, understand and troubleshoot IP networks, wireless IP networks, as well as programming and trouble resolution of customer video equipment. You should have knowledge in application of TCP/IP, ethernet, basic fiber optics theory, and RUS practices for station installation and repair. Must have a valid driver license, high school diploma or equivalent with a minimum of 1-year direct customer service experience. Strong technical/computer skills and experience with Microsoft applications is also required. Associates degree in Information Technology, Telecommunications, Computer Science or Electronics is preferred as well as 2 years of Telecommunications Installation, IT or related work.
Yadtel has a job opening for a Security System Technician
We are searching for an experienced Security System Technician who provides security and fire alarm services to residential and small business customers by installing, testing, maintaining, and repairing alarms and security systems in residential and commercial buildings. Should have strong interpersonal and communication skills along with strong problem-solving skills. The ideal candidate should have a 2-year technical degree (electronics, electrical), and/or 5+ years of experience in telecommunications, security, electrical fields, along with audio/visual technician experience with the ability to demonstrate proficiency.
Yadtel has a job opening for a Service Desk Analyst
Perform triage and incident management ticket handling responsibilities within our Service Desk team. Ticket handling includes triaging and troubleshooting issues while working with the senior IT team to resolve incidents within established SLA’s, while demonstrating a high level of customer service with end users and clients. This role will understand and support our IT managed and professional services catalog, maintain our knowledge base (KB), perform proper ticket handling, ordering, and leading or contributing to the overall success of IT team projects and tasks as assigned. The ideal candidate should have 1-2 years' experience working on a Service Desk team. Bachelor's degree in an IT or Business-related degree preferred.