Yadtel is all about making connections. Connecting customers and businesses to one another... and to the world beyond the Yadkin Valley. Yadtel provides world-class technology in a variety of products and services with one goal in mind: to enrich the community. A community that demands speed and reliability out of our products as well as pride and commitment out of our people. And we deliver on that promise. Because this is not just any community - this is our community. As a local employer, we provide opportunities for advancement, excellent benefits, and a family atmosphere.
The cable technician establishes communications systems by installing, maintaining and repairing telecommunication facilities used by Yadtel to deliver voice, video and data services. Primary responsibilities include but are not limited to: splicing fiber optic and copper cable in both outdoor and indoor settings, read, create and maintain splicing schematics and diagrams, maintain control of outside plant (OSP) activities surrounding the assigned work sites, taking and maintaining accurate splicing and field notes and supporting project timelines.
We are searching for a high-energy and ambitious Sales Representative. You need to be creative, focused, and have a drive to win. The sales representative will communicate directly with prospects and existing customers, understand their needs, and recommend products or services that maximize value. The products portfolio includes fiber internet to the home, home security, and wireless cell phones. The Sales Representative is responsible for developing sales and prospecting strategies – both in the field and over the phone, and meeting and exceeding a sales quota. You should be an adaptable, coachable, and a successful sales professional. You have a history of working with integrity, you take initiative for your day, with strong communications skills.
The Business Sales Account Executive (AE) will drive new business prospecting activity and utilize a consultative selling approach to recommend and maximize value-added services to meet the customer’s needs. Additionally, the Business Sales AE will cultivate relationships with existing clients to identify further revenue and retention opportunities.
The Telecom Engineer plans, designs, and implements all facets of a Layer 2, Layer 3 network architecture.
This role requires a candidate to be a current college student in an IT or Business-related major that would like to gain IT experience while working within our IT Service Desk team. Interns will be mentored and trained to perform triage and incident management ticket handling responsibilities within our Service Desk team. This position is part-time, intern will work 2nd shift (4:00PM - 1:00AM) or 3rd shift (12:00AM - 9:00AM) after training is complete.
Provides telecommunications and customer network products and services to residential and business customers by installing, testing, and maintaining facilities and equipment. This I&R Tech will be scheduled to work 8-5, 4 weekdays and Saturday, they will choose a designated weekday off.
Provides telecommunications and customer network products and services to residential and business customers by installing, testing, and maintaining facilities and equipment. This I&R Tech will work Monday-Friday 11-8.
Regularly performs duties to support all facets of outside plant and mainline constructions. Comprehensive, onsite preparation and installation of outside plant materials such as fiber network, buried cable, splicing vaults, pedestals, repairs, and other associated items.
Responsible for providing excellent customer care by answering calls, responding to chat and email. Efficiently addressing customer concerns and maintaining a high customer retention rate. Customer care specialists are experts on our product or services and effectively answer billing questions. Customer care specialists must have a high level of patience and always maintain professionalism. They must also have excellent conflict management skills, excellent communication skills both written and verbal.
Results-driven role that oversees the operational aspects of outside plant activities and processes involved with the successful installation of underground fiber construction. This includes preparation, planning, equipment, and installation of a variety of outside plant materials associated with constructing the physical fiber network.
Provides alarm services to residential and small business customers by installing, testing, maintaining, and repairing burglar and fire alarms in residential and commercial buildings.
Installs and maintains Connected Technologies products and services for residential and small business customers. Disciplines include Audio/Video and Home Theater, Burglar and Fire Alarms, Home Automation, Networking/WiFi, and various residential and commercial electronic subsystems.